Services

It’s been a bit over a year since I had Scott and Crown Point Design rebuild my site, and I’m happier today than I was back then, and I was very happy then.

My site gets about 900-1000 hits a day, most just looking for information on our site, but we’re getting about 8% of those hits actually contact us for more information. From that, we’re able to convert a large percentage to actual paying and repeat customers. With Scott’s help, we send out a weekly ‘Thank you for contacting our site’ email, and then a monthly newsletter.

We are a small freight broker, and for a number of Google searches, our site actually comes up in the top spot over national carriers!! Awhile back, I complained to Scott about getting all these phone calls from people who thought we were XYZ Carrier, and then he made me realize what a GOOD thing that was, since our site was coming up on top, ahead of them.

Our sales will about double in 2011 over 2010, and since we are a web-based business, much of that success can be attributed to Scott and his design of our site.

I am very pleased with the support CPD has given our organization. CPD heard our thoughts on the design and created a site we could be proud of. Staff has a real interest in understanding the specific needs of the people we service. CPD gave us the tools to customize our site with options to expand if desired and continues to provide excellent support even after the sale.

Moving from Canada recently, our company was very cautious in finding a good website designer, as we had few contacts here in San Diego. I noticed the website of a business I go to in La Jolla, and contacted the company responsible for it. The business in La Jolla highly recommended Crown Point Designs and noted that they had enjoyed working with Topher. At that point, I knew that they were definitely the best choice for us, as they also had the best quote. Topher has been extremely polite and very responsive to my requests. Our company has had great feedback from the website and the SEO has been working wonderfully. I would recommend Crown Point Design.

CPD took my vision and turned it into a reality with ease, options, style and a professional modern design. My clients have an immediate response of, “Wow, what a beautiful and elegant business card!”

Crown Point Design is a professional, creative and honest business. I came to them needing a completely new website with many features, they worked hard and in a timely manner to deliver exactly what I wanted, for a good price. Until CPD, I’d never experienced the level of communication and attention to detail from a web services company, these guys are legit! I highly recommend their services to anyone in the market for web design. You guys rock!

Great job of identifying my needs and creating a unique look based around my services. As a ‘non-technical’ person, my company now has an outstanding web presence.

I could not be happier with CPD’s service. They exceeded my expectations on price, turn-around and customer service. I recommend CPD to anyone, or any entity, looking to establish an Internet presence.

Let me just begin by saying that I have been in “web design hell” before I met Scott and Topher.  (I worked mostly with Topher but Scott was very nice too)  I had previously hired a developer who worked with me for 3 weeks on my site – then one day quit and deleted my site with no warning!  Reeling from this I quickly found another developer who had the personality of a rock and was not organized or could communicate effectively.  I fired him.  Next, I was on to a highly reputable firm in downtown San Diego – I will not name the company as they could not help me and did not charge me.  Finally, I found Crown Point Designs on Yelp.  I dont know why I didnt look on Yelp sooner, but am I glad I did.  Not only did they fix/reassemble my website, they did it in 1/5 of the time it took everyone else.
My experience was great because Crown Point Design is:

• Organized:  Gave me a breakdown of the cost and the tasks associated with the project along with the timeline. (I was surprised how quickly they could complete the work)
• Thoughtful:  Listened to what my needs were and were sensitive to the fact that I had been “burned” by previous firms.  They walked me through everything.  This made me feel very safe.
• Reliable:  They were extremely consistent in keeping in touch with me and letting me know the progress of the project.
• Helpful:  Had plenty of advice for me about my site and how to best optimize it.  Even gave me personal tutorials on how to do certain things.

To summarize, I will definitely like to work with Crown Point Designs again and will refer them at every opportunity I have!

Thank you again CPD – you will be hearing from me again soon!

Our department needed a banner for an important student recruitment event. We had been working with another company for several months. However, the company suddenly went out of business leaving us without a banner and less than two weeks to secure one. Fortunately, a colleague recommended Crown Point Design. Not only did Crown Point deliver a high-quality product, but did so in a very timely and professional manner. I recommend Crown Point without reservation.

CPD helped expand my business with an elaborate e-commerce store that gives me the ability to manage inventory, fulfillment, pricing, and more.

Since the website redesign, my weekly inquiries have quadrupled! I am consistently pulling in new customers as a direct result of the work Crown Point Design did for me. The changes weren’t dramatic. Just effective.

Crown Point Design listened to what I wanted to reflect on my website. Through their expertise and design skills, they were able to capture the professional and streamlined look I had hoped to achieve on the website. In addition to providing me with design and layout options, they were able to create the site so that it was user friendly. Crown Point Designs patiently led me through the process, making requested changes and offering suggestions as the website evolved into the final product. I am looking forward to my continued relationship with Crown Point Designs as I have requested they provide me with website hosting and management of my files going forward.